You can no longer renew your residents' or priority parking permit at the Drum Brae Hub.
You can renew and manage your residents' parking permit with our online service, NSL Apply. You can only renew your application four weeks before your permit is due to expire. The option to renew will only appear in your account at that point.
You should have received an email to activate your account when we went live with our new system. Use these details to login to your account.
Our online service will calculate your permit price for you. A renewal is for the same vehicle and starts the day after the expiry date of your current permit. If there is a gap between the expiry of your old permit and the start of your new permit you will need to make a new application.
Once you have logged into your account and clicked renew, you will be returned to the NSL Apply home page. Once approved, you will receive an email asking you to log into your account to make payment. Your permit will be activated following payment and you will receive an email to confirm this. Do not park until your permit is showing as active on your account.
If you have any problems activating your account or renewing your permit, please contact us for assistance and we will arrange a suitable time to help you with your enquiry.
If you have any problems, please email us in the first instance. We will be able to resolve most issues this way.