If you have a sudden loss of money
A sudden loss of income can include
- lost job or reduced hours
- lost money or unexpected expense
- disaster for example flood or fire
- relationship breakdown
- money stopped for example failed a medical
These difficult situations can leave you struggling to pay your bills or rent each month.
Options available to you
Here are some options that are available to you in your financial situation
Scottish Welfare Fund
People on low incomes may be able to get a crisis grant from the Council. This is a payment to help you cope during an emergency or disaster, or due to unexpected expenses. Crisis grants do not have to be paid back. They're not a loan.
Maximise your income
Many people are not claiming all the benefits they are entitled to. You can complete a benefit check to make sure that you are receiving all the money you’re entitled to, especially if your circumstances have changed recently. Benefits checks can also highlight grants you might be able to receive in certain circumstances.
If you have been sanctioned, you may be able to request a hardship payment from the Jobcentre. Hardship payments are not always paid immediately, and they’re not available to everyone. Hardship payments of Universal Credit need to be paid back, but hardship payments of Job Seekers Allowance or Employment Support Allowance do not.
Challenge a decision
You can challenge a benefit decision if your benefit has been stopped/ sanctioned/ reduced/ refused or you have been overpaid. Most benefit decisions need to be challenged within one month.
Getting help with these options
Our help page gives essential contact information.