Central Support Administrator - Changeworks - 18585

Employer:     

At Changeworks, we provide energy advice, manage home energy efficiency improvement projects, and deliver practical solutions to make homes warmer and more comfortable to live in. We also work with organisations to drive positive change through our consultancy services.

Environment: 

Office based in Edinburgh. We offer a wide range of staff benefits including flexible working, bike to work scheme, an excellent pension scheme and 26 days paid holiday plus 9 public holidays per year.

What might a day in this role look like?

As a Central Support Administrator, you’ll be part of our friendly Facilities team, helping keep our organisation running smoothly day-to-day. This is a varied role where no two days are the same - perfect if you enjoy being busy and learning new things. You’ll often be the first point of contact for visitors and enquiries, so being approachable and helpful is key. Your day-to-day tasks will include: 

• welcoming visitors and managing reception 
• handling phone and online enquiries 
• monitoring stock levels and keeping the kitchen, office, equipment, meeting rooms and storage facility organised and tidy  
• assisting with our fleet vehicles.

This role will require occasional driving of fleet vehicles to support operational activities. We recognise that obtaining a full UK driving licence can present a financial barrier. Where the successful candidate does not already hold a full UK driving licence, we will offer financial support towards lessons and the driving test, subject to terms and conditions. Once a licence has been obtained, there may be opportunities to use a vehicle as part of the role (e.g. supporting our electric and hybrid fleet), providing valuable practical experience.

What will I learn?

You don’t need lots of experience as we’ll provide the training you need. This role is a fantastic opportunity to build skills and gain recognised qualifications, including: 

• Full on-the-job training and support from experienced colleagues 
• Electrical Portable Appliance Testing (PAT)  
• First Aid training to enable the postholder to assist with accidents
• Fire Warden training to provide assistance with fire evacuations.

What qualifications/skills are required?

We’re looking for someone who: 

• is motivated and ready to learn 
• has good organisation and communication skills 
• is confident using IT (e.g. Microsoft 365 / Office) 
• takes pride in being helpful and reliable.

We are open to supporting this role alongside a Modern Apprenticeship programme (subject to eligibility and funding availability). We welcome applications from school/college leavers, as well as individuals who are interested in developing their skills and experience through this route.

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