Events Customer Care Steward - Royal Highland Centre - G4S - 18548

Employer:     

G4S is part of Allied Universal®, a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions that allow clients to focus on their core business. Our global workforce of more than 760,000 people provides integrated security services that combine security personnel, technology, and a variety of professional services. 

Environment: 

Our Events Customer Care Stewards provide a visible reminder that safety is our number one priority for visitors and staff. This means you could be working indoors or outdoors on your feet showing visitors where to go, checking tickets at entry points, monitoring crowds, or managing the car parking facilities. Wherever you are, you will be a helpful and friendly face representing the event. We have a wide range of shifts available.

What might a day in this role look like?

You will be responsible for helping to keep venues, staff, and visitors safe. This may include: 

• Carrying out pre and post event safety checks ensuring compliance with safe working procedures
• Greeting, assisting and directing visitors attending the event
• Ensuring that no prohibited or restricted items are taken into the secured zones within the venues
• Monitoring visitor / crowd movements and behaviour to identify potential issues or incidents and to take action as necessary.

What qualifications/skills are required?

No experience is required as we will give you all the training you need. Applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential; however, you must be willing to go through the funded training once on board.

• Must be over 18 years old
• Availability to work evenings and/or weekends
• A friendly, professional, and reliable attitude with a strong focus on great customer service
• Confident communication skills and a smart, well-presented appearance.

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