Report a full or overflowing communal bin

Before reporting a bin as full, please check our current delays.

On Friday 21 June, there are no delays to communal collections

If your nearest bin is full please use another one nearby or store your waste until we can empty your bins. Don’t leave any waste beside the bins.

Our recycling centres are open if you have lots of extra waste and would like to take it to one, it's quick and easy to book an appointment.

You can help avoid delays and missed bins by not parking in front of bins, which is illegal. Blocking access to a street can mean our trucks can't empty the bins.

You don't have to use myaccount, but if you want to keep track of your request, you'll need to register with mygovscot myaccount.

Report a full or overflowing communal household waste bin

You can use this form to report a full or overflowing communal household waste bin that is shared between several homes.

Please do not use this form to report overflowing litter bins or bulky waste such as a mattress or sofa dumped beside bins because this is fly-tipping.

Report fly-tipping or overflowing litter bins

For issues check our help page or email customer care

Overflowing individual wheelie bins

We don't collect rubbish left beside individual wheelie bins, as explained in our waste and cleansing policies.