Report a full or overflowing communal bin

We are still having issues with staff shortages due to Coronavirus, so your bin may be serviced by a different crew, or at a different time. 

If you see our crews in the street please keep a safe distance from them of at least two metres. This is to protect them and you.  Please visit the Scottish Government’s website for the latest advice.

Before reporting a bin as full, please note

On Monday 8 August, there no delays to communal collections.

If your nearest bin is full please use another one nearby or store your waste until we can empty your bins. Don’t leave any waste beside the bins.

Our recycling centres are open if you have lots of extra waste and would like to take it to one, it's quick and easy to book an appointment.

You can help avoid delays and missed bins by not:

  • parking in front of bins as it means we can't empty them
  • blocking access to streets for our bin trucks

You don't have to use myaccount, but if you want to keep track of your request, you'll need to register with mygovscot myaccount.

Report a full or overflowing communal household waste bin

You can use this form to report a full or overflowing communal household waste bin that is shared between several homes.

Plesae do not use this form to report overflowing litter bins, or bulky waste such as a mattress or sofa dumped beside bins because this is fly-tipping.

Report fly-tipping or overflowing litter bins

For issues check our help page or email customer care.

Overflowing individual wheelie bins

We don't collect rubbish left beside individual wheelie bins, as explained in our waste and cleansing policies.