Register for myaccount
To use some of our services you will need a mygovscot myaccount. This service is funded by the Scottish Government and lets you access a range of Scottish public services online using one username and password.
or see our guide to registering a myaccount.
Benefits of having a myaccount
When signed into your account you can
- track the progress of requests you’ve made
- keep your details up-to-date in one place
- access council services that require evidence of identity
- automatically fill in your name and contact details on forms.
Why do I need to register?
For some of our services we need to identify who you are. This means we collect some evidence of your identity to ensure we are providing the service to you, and not someone who is requesting the service in your name.
When you register, you’ll need to give your
- date of birth
- email address
- home address.
You can find more information about how the Council processes personal data, its lawful basis for doing so, and your information rights in our privacy notice.
If you choose to register using your National Entitlement Card then you need to provide information relating to both you and your National Entitlement Card such as your card number, your postcode and your date of birth. The service uses this information to try to find you in the National Entitlement Card system.
What services can I access?
- Request our garden waste service
- Report a missed bin
- Report a full or overflowing communal bin
- Request bins or recycling boxes
- Request a collection of bulky waste items
- Request a new grit bin
- Request an assisted bin collection
- Report overhanging foliage
- Report a gully or drain problem
- Report a road or pavement problem
- Report a road sign problem
- Report a street light problem
You will also be access services provided by the NHS and a number of other Scottish public services. See the mygovscot myaccount website for more details.