Registrations for garden waste collections are now closed. Registrations for 2023/24 service year will re-open 1 December 2023.
If you would like your garden waste collected regularly, we offer a paid-for garden waste service.
- Permits cost £35 each for one year, starting in November.
- The 2023/2024 service year runs from 6 November 2023 to 4 November 2024.
- We collect your brown bin once every two weeks.
- You can pay by our direct debit option or make a one-off payment. If you pay by direct debit, your permit will renew automatically every year. You do not need to register again.
- If you meet our eligibility criteria for an exemption you can receive the service for free but must still register.
- You can order multiple permits.
- Your permit must be clearly visible on your bin as we can only empty bins with a valid permit sticker.
- Refer to our terms and conditions.
- You can only receive the service if you sign up during a registration window.
- We pause the service for one month during the Christmas period.
What goes in your garden waste bin
- Flowers, plants and weeds
- Grass cuttings and leaves
- Hedge clippings, twigs and small branches
We will not be able to empty your brown bin if you put in
- animal waste and bedding
- plant pots
- soil or turf
Receiving your 2023/2024 permit
When you sign up for the 2023/2024 service, we will send you a confirmation email to let you know that you have successfully registered.
You’ll then receive your 2023/2024 permit and collections calendar by post at the end of October.
Please stick your permit on your brown bin as soon as you receive it, making sure it is clearly visible, and not over the top of any old permits.
If you signed up for the 2023/2024 service year and haven’t received you permit in the post by the end of October, please let us know by completing the contact Waste form.
Festive pause
We don’t collect garden waste from 18 December to 14 January. After 14 January 2024, we’ll collect your brown bin on your next normal collection day.
On your first January collection you can put Christmas trees in your garden waste bin. If it’s over seven foot, please chop it in half and remove the branches.
Damaged or missing bins
If you need a brown bin or it’s missing or damaged, you can order a new garden waste bin. Please include your full name, address and the reason for your request.