Breakfast Supervisor - Virgin Hotels - 18532

Employer:     

Situated in the historic India Buildings, Virgin Hotels Edinburgh is reimagining the Old Town, marrying its iconic Victorian architecture with distinctive, contemporary design. Inside the hotel, our guests experience a world that revolves around them - from our signature chamber design to numerous drinking, dining and entertainment options.

Environment: 

We love what we do and what we do is important!  We believe that everyone should leave feeling better - this means not just our guests and owners, but also our teammates.  Everyone should go home feeling better because they learned something new or had fun working that day. 

What might a day in this role look like?

• Lead the breakfast service, ensuring smooth operations and exceptional guest satisfaction.  
• Oversee In-Room Dining orders and morning amenities, ensuring accuracy and timely delivery.  
• Set up the breakfast area to standard - from buffet presentation to table layouts.  
• Run pre-shift briefings and outline daily shift plans for your team.  
• Support and motivate the team, providing training and feedback when needed.  
• Engage with guests, resolve issues quickly, and create memorable experiences.  
• Drive upselling opportunities and ensure accurate revenue recording.  
• Uphold brand standards, Health & Safety, and food hygiene compliance. 

What qualifications/skills are required?

We’re looking for a proactive and energetic Breakfast Supervisor to join our Breakfast Management Team and lead the morning service. This role is all about creating a smooth, memorable start to the day for our guests - whether on the floor during breakfast or managing morning In-Room Dining. Reporting to the Breakfast Manager, you will oversee our morning operation and ensure every guest’s day starts in the best possible way. You’ll be present on the floor, supporting your team through breakfast service, and overseeing morning In-Room Dining to deliver a seamless, high-quality experience. 

• Current, legal and unrestricted ability to work in the UK 
• Ability to work on-site at Virgin Hotels Edinburgh for every shift
• Flexibility to work different shifts, including on the weekends and holidays
• Availability to work early morning shifts (6am–12pm)
• Previous experience as a Supervisor, Head Waiter, or Senior Server (hotel experience preferred)
• Knowledge of breakfast service and in-room dining operations
• Organised, proactive, and calm under pressure 
• Strong interpersonal skills, with a friendly and approachable demeanour
• Ability to multitask and maintain attention to detail in a fast-paced setting  
• Work cohesively with other departments and teammates as part of a team 
• A people-first leader with excellent communication skills
• A passion for delivering warm, remarkable, and memorable guest experiences. 

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