Benefits and debt advice

The Advice Shop

We provide

  • assistance with all aspects of welfare rights including income maximisation through welfare benefits, tax credits and grants
  • debt advice to resolve personal debt including credit cards, bank loans, rent arrears, personal loans, store cards, catalogues and mortgage arrears

  • help for people affected by cancer through information, advice and advocacy to access entitlements arising as a result of a cancer diagnosis and the extra costs of cancer.

Get debt or welfare benefits advice

Advice Line opening times

  • Monday, Wednesday, Thursday 8.30am to 4.30pm
  • Tuesday 10am to 4.30pm
  • Friday 8.30am to 3.40pm

If you need urgent advice about benefits or debt please call 0131 200 2360

Advice in local area offices

If a person is unable to use a phone or the internet, then it is possible to walk in to a Council locality office and speak with an advisor using the phones there.

If the matter cannot be dealt with by phone then we can arrange a face to face appointment.

Advice Shop bulletin

Our bulletin has news and information about welfare rights and debt advice.

Download Advice Shop bulletins (PDFs)