The Advice Shop

Welfare rights and debt advice

We provide

  • debt advice, support to deal with credit card debts, bank loans, rent arrears
  • Macmillan Benefit Advisers, support to access income to manage the additional costs of cancer
  • Welfare Rights Service, assistance to increase income through welfare benefits and deal with disputes with the DWP.

Get debt or welfare benefits advice

Opening times

  • Monday, Wednesday, Thursday 8.30am to 4.30pm
  • Tuesday 9.30am to 4.30pm
  • Friday 8.30am to 3.40pm

Telephone operating times

  • Monday, Wednesday and Thursday 8.30am to 4.30pm
  • Tuesday 10 to 4.30pm
  • Friday 8.30am to 3.40pm

Drop in times for Welfare Rights enquiries only

  • Monday, Thursday and Friday 9am
  • Tuesday 1.30pm

Drop in sessions are first come, first served and are closed when advisors’ capacity is reached. On some days not everyone who comes can be seen.


We produce a quarterly bulletin providing up-to-date news and information relating to welfare rights and debt advice. 

Download the Advice Shop February 2018 bulletin (PDF, 346.45 KB)

Download the Advice Shop Autumn 2017 bulletin (PDF, 417.03 KB)

Download the Advice Shop Autumn 2016 bulletin

Agencies providing welfare benefits and debt advice

Click the dots on the map below for services and contact details

Pink dot – GP Practices
Dark blue dot – Citizens Advice Bureau
Light green dot – Housing Association
Dark green dot – Voluntary sector
Light blue dot – The City of Edinburgh Council

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