The Advice Shop

Welfare rights and debt advice

We provide

  • debt advice, support to deal with credit card debts, bank loans, rent arrears
  • Macmillan Benefit Advisers, support to access income to manage the additional costs of cancer
  • Welfare Rights Service, assistance to increase income through welfare benefits and deal with disputes with the DWP.

Get debt or welfare benefits advice

Opening times

  • Monday, Wednesday, Thursday 8.30am to 4.30pm
  • Tuesday 9.30am to 4.30pm
  • Friday 8.30am to 3.40pm

Telephone service times

  • Monday, Wednesday and Thursday 8.30am to 4.30pm
  • Tuesday 10 to 4.30pm
  • Friday 8.30am to 3.40pm

The drop-in service for welfare rights enquiries has stopped. If you need urgent advice about benefits and tax credits please call 0131 200 2360


We produce a quarterly bulletin providing up-to-date news and information relating to welfare rights and debt advice. 

Download the Spring 2019 bulletin (PDF, 680 KB)
Download the Summer 2018 bulletin (PDF, 359 KB)
Download the February 2018 bulletin (PDF, 347 KB)
Download the Autumn 2017 bulletin (PDF, 417 KB)
Download the March 2017 bulletin (PDF, 335 KB)
Download the Autumn 2016 bulletin (PDF)

Agencies providing welfare benefits and debt advice

Click the dots on the map below for services and contact details

imagePink dot - GP practices
imageDark blue dot - Citizens Advice Bureau
imageLight green dot - Housing association
imageDark green dot - Voluntary sector
imageLight blue dot - The City of Edinburgh Council



Do you have any comments about this page?

Help us improve

  • The City of Edinburgh Council will only use this email address to respond to any issues raised.