Apply for a licence or permit
You should always ensure you have the relevant licences or permits before beginning your business venture. Licence applications can take some time - up to a year in some cases.
To apply, find the correct licence from our list and return the completed application pack.
Each type of licence provides information on
- who should apply
- timescales involved
- cost of licence application
- standard conditions attached to a licence.
Renewing a licence
Remember you cannot apply to renew a licence after it has expired.
If your licence is due for renewal over a weekend or a public holiday, you must submit an application form with the application fee by the close of business on the Friday before the weekend or the last business day before the public holiday.
If your category of licence can be renewed on GOV.UK, submit your application and have the payment confirmed before midnight on the day your licence is due to expire.
The customer hub is closed and we cannot accept paper application forms, postal application forms, cash or cheque payments. We are only accepting online or electronic licence application forms and payments.
If you do not have access to a scanner, there are several scanning apps available to download which will allow you to take pictures of paper documents and convert them into one PDF containing multiple pages. The most frequently used are Microsoft Lens and Adobe Scan, both of which are free to download
You can email a completed application form together with any required documents, as set out in the application pack, to [email protected] Before you attach your completed form or any other documents, please make sure that the image is clear and can be easily read. If we cannot read your document properly, it may prevent the processing of your application. Please also ensure that all scanned documents or images are the correct way up and in the correct order, and that you email your document as one attachment, not as individual pages
The application fee must also be paid when you email your application form, If you have a debit or credit card you can call 0131 529 4208 and select the relevant option from the automated system to pay by phone.
You can pay for your licence application by debit or credit card. To make a payment please call 0131 529 4208 and select the relevant option to be directed to our payments team.
The payment line is only open between 10am and 3pm and is for debit or credit card payments only. The payment team are unable to provide any assistance or information on the application process, or updates on a current licence application. If you need additional information or advice after making your payment, you will be routed back into the automated system to allow you to select the correct option for your enquiry.
Civic and miscellaneous licensing privacy notice
Licensing - general enquiries
Monday, Wednesday, Thursday 8.30am to 5pm, Tuesday 10am to 5pm and Friday 8.30am to 3.55pm.