How to contact Community Councils and make complaints
Find your Community Council
If you live in Edinburgh and would like to check which Community Council boundary your address is in please use the find my Community Council map. For each individual Community Council, this tool also includes the Council ward names, UK Westminster Constituencies, Scottish Holyrood Constituencies, Localities and Neighbourhood Areas.
Contact Community Councils
You can find contact details for each individual Community Councils on the directory of Community Councils.
If you would like to make contact with all Community Councils then view our combined Community Council directory.
As Community Councils are independent organisations, the information on each page is dependent on what has been provided by each Community Council. Where a Community Council is not established, this has been noted next to the Community Council name. You can search the directory by entering key words that relate to your local area. For example, Leith, Gilmerton, Corstorphine etc. and it will then return the Community Councils that includes this in their name. Alternatively, you can view the A to Z of records or use the find my Community Council tool.
Code of Conduct for Community Councillors
All Community Councils in Edinburgh operate under the governance of the Scheme for Community Councils. The Scheme for Community Councils sets out the roles and responsibilities of Community Councils and Community Councillors. Schedule 3 pages 24 to 29 of the Scheme for Community Councils contains the Code of Conduct for Community Councillors and this must be adhered to by all those who hold the position.
Complaints about Community Councillors
Complaints about the conduct of individual Community Councillors will be dealt with through the Community Councillor Complaints procedure.
The Community Councillor Complaints procedure explains how complaints regarding Community Councillor’s conduct will be handled and this can include by the Community Council themselves or by an investigation officer appointed by the City of Edinburgh Council. Complainants are encouraged to read the Community Councillor Complaints procedure so they are clear on the processes involved.
Matters that will not be considered under the Community Councillor Complaints procedure can include:
- A dispute of a personal nature which does not encompass an individual’s role as a Community Councillor.
- An issue that is in court or has already been heard by a court or a tribunal.
- A disagreement with a decision, where a statutory right of appeal exists.
- An attempt to reopen a previously concluded complaint or to have a complaint reconsidered, where a final decision has been reached.
This list is not exhaustive. Where a complaint does not fall under the scope of the Community Councillor Complaints procedure then individuals will be directed, where possible, to the appropriate reporting channel.
We have a separate procedure to record and manage complaints by members of the public about City of Edinburgh Council services and this should not be confused with the Community Councillor Complaints procedure.
Submit complaints about a Community Councillors conduct
You can email the Governance team to submit a complaint about Community Councillors conduct governance@edinburgh.gov.uk.