You no longer have to use your mygovscot myaccount. However, if you choose not to log in, you won't see the history of your missed bin requests on your mygovscot myaccount.
If you want to keep track of your form, you'll need to register with mygovscot myaccount. Need help with mygovscot myaccount?
Before reporting a bin as full, please note
On Tuesday 27 July, there are some delays to communal collections that may mean your bins are fuller than normal, but we are aware of these and will empty them as soon as we can:
- Non Recyclable route delayed today in Oxgangs
- Food Recycling route delayed today in Leith
If your nearest bin is full please use another one nearby or store your waste until we can empty your bins. Don’t leave any waste beside the bins.
Avoid bin delays
You can help avoid delays and missed bins by not:
- parking in front of bins as it means we can't empty them
- blocking access to streets for our bin trucks
Report a full or overflowing communal bin
You can use this form to report a full or overflowing communal bin that is shared between several homes.
This form should not be used to report overflowing litter bins, or bulky waste such as a mattress or sofa dumped beside bins because this is fly-tipping.
For overflowing litter bins or fly-tipping, please report using the form below.
Report fly-tipping or overflowing litter bins
For issues check our help page or email customer care.
Approaching our crew
If you see our crews in the street please keep a safe distance from them of at least two metres. This is to protect them and you. Please visit the Scottish Government’s website for advice on social distancing.
Overflowing individual wheelie bins
We don't collect rubbish left beside individual wheelie bins, as explained in our waste and cleansing policies.