Contact telephone numbers

All the phone lines will have some automation to direct you to the service you require, some allow you to leave information without speaking to a customer service representative.

You may experience high wait times at peak times. It is faster to report issues, request services and pay bills online. 

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Telephone numbers

Waste and Environmental 0131 608 1100

Repairs Direct 0131 200 2345

Council tax 0131 608 1111

Business Rates 0131 608 1133

Benefits 0131 608 1111

Social care direct 0131 200 2324

Scottish Welfare fund 0131 529 5299

Customer care 0131 200 2300

Roads and Clarence 0800 23 23 23

Council emergency number 0131 200 2000. This number is available 24 hours, 7 days a week. If you call the number during office hours and your call isn’t an emergency, you will be directed to a menu of options to direct you to the correct service..

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