Contact telephone numbers

All the phone lines will have some automation to direct you to the service you require, some allow you to leave information without speaking to a customer service representative.

You may experience high wait times at peak times. It is faster to report issues, request services and pay bills online. 

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Telephone numbers

Business Rates 0131 608 1133

Benefits 0131 608 1111

Council emergency number 0131 200 2000. Available 24 hours, 7 days a week. If you call the number during office hours and your call isn’t an emergency, you will be directed to a menu of options.

Council tax 0131 608 1111

Customer care 0131 200 2300

Debt recovery 0131 529 7178

Environmental 0131 608 1100

Registration Service 0131 529 2600

Repairs Direct 0131 200 2345

Roads and Clarence 0800 23 23 23

Social care direct 0131 200 2324

Scottish Welfare Fund 0131 529 5299

Special uplifts 0131 608 1100

Waste 0131 608 1100