Contact the City of Edinburgh Council

The Contact centre standard opening hours are Mon - Thurs 8.30am - 5pm and Friday 8.30am - 3.40pm. Please note some services close at 4.30pm. 

Many of our services have online forms which allow you to access services at a time that is convenient to you.

Requests and enquiries

You can report issues, request services and pay bills online. 

Twitter Logo

  We have twitter support available.

Social Care Direct - adults and children

0131 200 2324

If you require to contact us outside our standard office hours please use the numbers below.

Administrative Headquarters

Waverley Court
4 East Market Street

Council Headquarters

City Chambers
High Street

Locality Offices

Find contact details for your local office

If you need to contact us please check the phone number for the service you require.

Website enquiries

If you have questions or issues with our new registration and sign in process, or any of our online services, please email 

Comments and complaints

Find out how to give feedback on our services

Service for deaf and hard of hearing

You can contact us via Next Generation Text service (NGT) by dialing 18001 + the required telephone number free of charge but standard network rates for your phone provider may apply. Please check with your provider. More information about NGT(external link).

Service for deaf people

To use British Sign Language interpreting service free of charge to contact us, log on via Contact Scotlandor use the app

Interpretation and translation

If you need information in another language please contact our Interpretation and Translation Service.