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Guidance for parents and carers on school transport.

School transport update – Thursday 27 August

The Coronavirus emergency and the challenges for School Transport means that planning takes longer and requires flexibility and support from parents/carers and schools. We are grateful for your patience and support during this time as we try to manage transport that will keep children and staff safe while continuing to suppress the virus.

Please read our Frequently asked questions and answers relating to school transport following the updated Scottish Government guidance on face coverings which comes into effect on Monday 31 August.

Apply for free school transport

We provide free transport to and from school for pupils if they are attending their catchment school and the distance of their main residence from school is over

  • two miles for primary school
  • three miles for secondary school.

Please follow the link here to Google maps to check the distance between the child's home address and the school address. You will need to enter the total number of miles into the form so please keep a note of it. We also provide transport if you live within these limits and your child has a medical condition that prevents them from walking to school.

We do not consider parents' income, health or circumstances.

If you have chosen to move your child to a non-catchment school or you move out of the catchment area, you are responsible for travel arrangements.

Please note: The deadline for applications is 30 June 2020. You are still able to complete the application form below and it will be dealt with in due course, but we cannot guarantee that travel arrangements will be organised by the start of the new school year.

Apply for free school transport

Download guidance documents - DOCX and PDFs

If you are unable to complete the online form, then paper forms can be requested from the Travel Hub or your child’s school and then emailed or posted into the Travel Hub.

Please note that if you are happy for your child to travel using public transport, then you will be asked to provide a passport-style photo which can be uploaded through this form. If you do not attach it then you will need to email or post a copy of the photo to the travel hub.

If you have been provided with a bus pass for public transport and you have lost or damaged the card, then please download the replacement bus pass form from the list of documents above. This option also comes with a charge of £10 which will need to be paid before the new pass is requested.


You must send in a new form for each school session. The forms for the next session will be available in March. You must send in your form by the end of June. Forms received after June may not be processed in time for the start of the new school term.

Your child can only use school transport between their main residence and school.


We work out the shortest safe walking route from your house to the nearest school entrance.

We only consider routes that are well lit and have pavements throughout.

We take advice from the police and qualified road safety practitioners in finding what is a safe walking route.

If you disagree with our measurement, you can request a map from us that will show you the safe walking route that we have measured. 

Travel Hub

Address: 2 Peffer Place
EH16 4BB

0131 469 2950

or email.