Planning and performance framework

The Framework sets out our approach to planning and performance in the Council. It sits alongside the Council Business Plan: Our Future Council, our Future City 2023 to 2027. We will use it to monitor progress against our three priorities and ten outcomes.

Download our planning and performance framework (PDF)

The approach embeds a “golden thread” between

  • Council Business Plan
  • our strategies
  • our annual service plans
  • colleague annual performance conversations

to make sure we have a clear understanding of our key deliverables across all our services

Our approach is underpinned by the “Plan, Do, Check, Act/Review” model of continuous improvement. 

Alongside measuring delivery of our business plan, we are developing the Public Performance Scorecard which measures the day to day performance of key services across the Council.

Download our planning and performance framework (PDF)