Work is underway to develop a new integrated planning and performance framework to support the Business Plan.
The framework will be underpinned by a cycle of ‘plan, do, check and review and act’ at all levels of service and drive a continuous improvement culture.
Business Plan Outcomes will be aligned to SMART performance indicators and milestones. This will allow open discussion and scrutiny of performance at organisational and service team levels and with elected members regularly.
We’ll publish public reports and online tools on our external website to make sure our performance is easy to access for citizens.
In May 2021, we’ll submit a more detailed report to Full Council setting out our:
- Approach to integrated performance and planning
- SMART key performance indicators (KPIs)
- Monitoring/scrutiny cycles