How can a whistleblowing disclosure be made and where will it be recorded?
A whistleblowing disclosure can be made via one of the five following routes
- In person or in writing/email to a Manager - We hope that in many cases whistleblowers will feel able to raise any concerns directly with their line manager (or another manager within the Council) or, where appropriate, with HR. They may be able to agree a way of resolving concerns quickly and effectively.
- In writing/email to the Whistleblowing Team - Whistleblowers can raise concerns with the Whistleblowing Team in the Council by emailing whistleblowing@edinburgh.gov.uk.
- Telephone Safecall – Whistleblowers can raise concerns by telephoning the external whistleblowing hotline provider, Safecall, 24/7, 365 days a year. Safecall are a separate and independent organisation and can be contacted on 0800 587 8770.
- Email Safecall – Whistleblowers can raise concerns by emailing Safecall at cec@safecall.co.uk.
- Safecall’s online portal – Whistleblowers can raise concerns by completing Safecall’s online form at https://www.safecall.co.uk/city-of-edinburgh-council/.
Whichever route is chosen, where a matter is to be considered under the policy, all disclosures will be logged on the Safecall portal.
Once a disclosure is logged on the portal and where possible, the whistleblower will be provided with login details to access their case so they can regularly check for updates and messages.
Whistleblowers can submit questions and messages via the portal too. If a whistleblower reported a concern to the Council anonymously then we may not be able to make contact to provide login details.