Help with online forms

Logging into your mygovscot account

You do not have to log on mygovscot myaccount to use most of our forms, but if you do, you can track your request.

When you log in to your mygovscot myaccount, you will be asked to consent to share your personal data with us.

You might see information on your record that isn’t correct. Don’t worry, you can go back into your mygovscot account to update these details once you’ve proceeded.

The information we hold for you might also be different from the details you see there.

You can find more information on our mygovscot myaccount help page.

Why do some forms need sign-in?

Some of our forms need you to sign in to your account using the mygovscot myaccount portal.

Those are requests where we need to identify who you are to ensure we are providing the service to you, and not someone who is requesting the service in your name. For example, report a missed bin, request bulky waste collection and request an assisted collection.