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Mapping issues

We are currently experiencing some issues with maps on our site and are working to resolve this as soon as possible

Contact the City of Edinburgh Council

Use our A-Z of services or website search to find direct contact details for the service you require.

Out of hours and public holidays

Our standard opening hours are Mon - Thurs 8.30am - 5pm and Friday 8.30am - 3.40pm. If you require to contact us outside our standard office hours please use these numbers:

Office Locations

General switchboard

If after searching the A-Z of services you have not found the relevant contact details, call our general switchboard on 0131 200 2000.

Website Enquiries

If you have questions or issues with our new registration and sign in process, or any of our online services, please email myedinburgh@edinburgh.gov.uk or call 0131 529 7311.

Text Relay service for deaf and hard of hearing

Customers with hearing difficulties can contact us via Text Relay by dialing 18001 + the required telephone number listed above. More information about Text Relay.

Interpretation and Translation

If you need information in another language please contact our Interpretation and Translation Service.

A to Z of services