Data collection and personal data categories
The personal information we hold about you about the provision of Adult Care Services is collected in a variety of ways. We will collect information from you in paper and online forms, by telephone, email, CCTV and in conversation with a member of our staff. We will also collect information from one or more of our partners agencies such as NHS Lothian, Police Scotland and Voluntary Sector organisations working with the Council.
When we collect and process your personal information, we are committed to the principles set out in data protection legislation.
Data protection principles
We only collect information that we need
We keep your personal information secure.
We don't keep your information for longer than we need to
We tell you why we need your information and what we will do with it
We collect accurate information and, where necessary, keep it up to date
We don't use your information for a different reason than the one we have told you about. The exception to this is if we must do so by law e.g. For the purposes of providing Adult Protection and Safeguarding Services.
Personal data categories
We process personal data and special category data.
Personal data is information which can be used to identify you such as your
- name
- address
- date of birth
- a unique identifier, such as a Social Work Client ID number
Special category data is information that reveals
- racial or ethnic origin
- data concerning health and sex life
- religious or philosophical beliefs