Help if you are homeless

Are you currently homeless or at risk of becoming homeless within the next 56 days?

Contact us

To book a housing options interview you can phone us on

0131 529 7036

0131 529 7125.

We are available 

  • Monday to Thursday 8.30am to 5pm
  • Friday 8.30am to 3.40pm.

We can

  • try to stop you losing your home
  • advise you on housing options
  • contact other agencies to help you.

We strive to offer you an appointment within 14 days of your first contact.

If you have significant support needs, you can visit the Access Point.

Out of hours

Our emergency out of hours service can be contacted on

  • freephone 0800 032 5968
  • local rate 0131 200 2000.

We are available

  • Monday to Thursday 5pm to 8.30am
  • Friday 3.40pm to Monday 8.30am.

Download our housing and homelessness service standards (PDF 75KB)

Find out how we are performing against our service standards (PDF 191KB)