Using the Planning and Building Standards Portal

View and update your account

Once your account has been created, you can access your My Profile area.

This area allows you to configure your personal details as well as manage your searches and applications.

  • Profile Details - your full personal details
  • Saved Searches - a list of searches which you have saved
  • Notified Applications - notifications for applications that you are tracking, or are the subject of saved searches, have been modified
  • Tracked Applications - a list of applications that you have elected to track.

Profile details

The Profile Details pages allow you to view and update your account details as well as view how your data is used by Public Access.

  1. Select Profile Details from the My Profile drop down list in the menu bar. The Personal Details page allows you to view the details you registered with. You can change any of those details or update your password
  2. To update your password click on Change Password
  3. Enter your email address and then enter a new password twice
  4. Press the Change Password button. A confirmation email will be sent to your email address. When it arrives, click on the confirmation link to open the confirmation page in Idox Public Access
  5. Click on the Confirm button to confirm your password change. You can now log in with your new password
  6. To change your details click on Update Personal Details. Alter your details as required,clicking on the Next button to page through the sections
  7. When you no longer wish to use Idox Public Access, click on Delete Profile

Note: If you update the email address linked to the account, you’ll receive a confirmation email, and will need to click on the link in this to open a confirmation page, similar to when you change your password.

Saved searches

Any changes to the status of applications previously found by your search criteria or any new applications which match the criteria of a saved search will trigger a notification.

Notifications are listed in the Notified Applications page.

To view your saved searches:

Do one of the following:

  • Select Saved Searches from the menu bar.
  • Select Saved Searches from the My Profile drop down list.

You can sort the list by clicking on the appropriate column headings:

  • Search Title - sort the list alphabetically by search title
  • Search Type - sort the list alphabetically by search type.

To perform a saved search now, click on the Run button for that search.

Note: Circular map searches cannot be run from the Saved Searches page.

To modify the search criteria, click on the Edit button for that search. This returns you to the appropriate search form and allows you to change the details of the search.

To remove a search from the list, click on the Delete button for that search.

Tracked applications

After locating an application of interest by searching, you can choose to keep a watch on what happens to it by tracking it. Applications are displayed on the Tracked Applications page.

When applications that you are tracking are modified, for example, its status changes, a notification will appear on the Notified Applications page and you will be sent a notification email.

To view these applications, select Tracked Applications from the My Profile drop down list.

You can sort the list by clicking on the appropriate column headings:

  • Reference - sort the list alphanumerically by reference
  • Address - sort the list alphanumerically by the address that is the subject of the application
  • Type - sort the list alphabetically by the application type
  • Status - sort the list alphabetically by the status of the application.

To view a tracked application, click on the View button for that application.

To remove an application from the tracked applications list, click on the Stop Tracking button for that application.

Notified applications

When applications that are the subject of a saved search or are in your Tracked Applications list are modified, a list of those applications will appear in the Notified Applications page. You will also be sent a notification email.

To view your notifications:

  1. Select Notified Applications from the My Profile drop down list
  2. The tracked applications that have been modified are listed at the top of the screen. These are followed by the modified applications that are subject to your saved searches
  3. To view an application, click on the View button for that application