Registering a new account
Anyone can use the Planning and Building Standards Portal but to take advantage of the advanced profile features you must first register a user account.
In order to make a comment on a planning application you must have a user account.
Registering for an account only requires you to provide your name and relevant contact details.
To create a new user account click on Register in the menu bar. Register your personal details by filling in the following fields:
- Title - optionally select the title you wish to be addressed by
- First Name - enter your first name
- Surname - enter your surname
- Email Address - enter your email address. Enter it again to confirm that it is correct
- Password - enter a password that will allow only you to access your account
Note: Passwords must be between eight and 24 characters, must contain an uppercase letter, lower case letter and number and must not contain spaces.
- Enter the password again below to confirm that it is correct
- Click on Next
- Enter your postcode, then press Next
- Select your address from the drop down list, then click on Next
- If your address is not listed, select My address is not in the list and click on Next
- Enter your address details in the appropriate fields, then click on Next
- Click to read the Terms and Conditions that apply to the use of the site. When you have done so, tick the check box to indicate that you agree to them
- Read the Your Data section to understand what personal data Public Access uses and why. When you have done so, tick the check box to indicate that you agree
- Check that your personal and login details are correct. To register them, click on the Next button
- An email will be sent to the address you entered. This provides confirmation that you want to create an Idox Public Access account
- Click on the link in the email to open the confirmation page in the Idox Public Access site
- Click on the Confirm button to confirm the creation of your account. You can now use your login details to log into Idox Public Access
Forgotten password
If you forget your password click on the Forgotten password? link.
Enter your email address and then enter a new password twice. Press the Change Password button.
A confirmation email will be sent to your email address. When it arrives, click on the confirmation link to open the confirmation page in Idox Public Access.
Log out
When you are finished using Idox Public Access, remember to log out by clicking on the Logout button in the menu bar.