Contact Council Tax and benefits

The simplest and quickest way to view information about your Council Tax account is by registering for our new online customer portal where you can

  • view an account summary
  • check your balance, instalments and payments
  • switch to paperless billing. 

Council Tax and benefits enquiries 

Submit a Council Tax and benefits enquiry

If you need any other services, you can email

If you aren’t able to contact us online or by email or need to get in touch as an emergency, call Council Tax and Benefits on 0131 608 1111

Council Tax and Benefits opening hours

  • Monday to Thursday 10am to 4pm
  • Friday 10am to 3pm

If you need debt or welfare advice, you can contact our Advice Shop.