Request an assisted bin collection

Help to put out rubbish and recycling bins

If all members of a household are unable to present their bins due to a disability or medical condition, we may be able to help. You can also request assistance on behalf of someone else.

You no longer have to use your mygovscot myaccountHowever, if you choose not to log in, you won't see the history of your requests on your mygovscot myaccount.

Request help to put out your bins

This form should only be used if you are looking to set up a new assisted collection. It should not be used for missed collections.

Due to changes in staff, we might need to empty your bins at different times just now. Please make sure your bins are easily accessible and visible to our staff. We might need to change the place where we collect your bins from or return them to.