Council Tax, benefits and welfare - Coronavirus advice

Council Tax

It’s important that, if your circumstances haven’t changed, you continue to pay your Council Tax. Keep up your direct debit payments, or payment plan, as detailed on your bill. Your Council Tax pays for the essential services we provide for every Edinburgh resident.

Get help with paying

Let us know if you’re going to miss a payment or not pay the full amount. If you have any questions you can email income and benefits

Tell us about a change in your circumstances.

Make sure you’ve claimed all the benefits you’re entitled to. For working age families this is Universal Credit from the DWP and Council Tax reduction from the Council.

Manage your account online

You can register for our new online customer portal where you can

  • view an account summary
  • check your balance, instalments and payments
  • switch to paperless billing. 

Get in touch

Email income and benefits and we’ll make sure you get all the support you’re entitled to.

If you aren’t able to contact us by email or need to get in touch as an emergency, our Council Tax and Benefits phone line is now open

  • Monday to Thursday 10am to 4pm
  • Friday 10am to 3pm.

0131 608 1111

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Get help and advice from our team