Paying your Council rent

Setting up a Direct Debit

Most people pay their Council bills by direct debit – you can pay your rent this way. Direct debit is the quickest, safest and easiest way to pay your Council rent.

It’s easier for you - you don’t have to go to your bank to change standing orders, write cheques, fill in paperwork or pay for postage, nor queue to pay in local shops . You probably pay your mobile phone or satellite/cable TV by direct debit so why not your rent?

You can arrange to pay your rent weekly, fortnightly or monthly on a date that suits you. We arrange payments with your bank or building society. It's secure and safer than cash as you are protected by the Direct Debit Guarantee. Paying by direct debit is easier, means you don't miss a payment and we collect rent which we spend on your home and housing services. 

Speak to your housing officer to set up your direct debit today.

Other ways to pay your rent

Pay your Council rent online

Pay using our automated telephone line available 24/7 on 0800 7831719. You will need your debit card and rent payment card details

Use your rent payment card at PayPoints in local shops. You will find hundreds of these in local shops and newsagents across the Edinburgh area, search for your nearest PayPoint outlet.

If you lose your rent payment card, email rent first for a replacement.

 

Worried about paying your rent?

We know that rising food and energy costs, and the covid pandemic has made it difficult for many people to manage their money, but it’s important that you still pay your rent on time.

If you’re worried about paying your rent please speak to us now. We can help by:

  • referring you for money and debt advice
  • helping you to apply for benefits and funding to help pay rent
  • setting up a repayment plan.

If you miss rent payments it can get harder and harder to catch up. Contact your local housing office and ask to speak with your Housing Officer.

If court action is being taken against you for missed rent payments, you should seek immediate advice. 

Download rent payment dates - PDF

 

Other Help Pages

Elderly woman with her hands out with coins in it

Cost of living help

Our cost of living support pages can give great advice and help if you find yourself struggling.

Cost of living help