Water leaks and dampness

If water is running at high pressure into your home we may be able to help if you have been unable to contact the neighbour from whose property the leak is coming. We can provide advice and if we deem it an emergency, we may be able to turn the water supply off.

Dampness types

Condensation occurs when warm air in a property comes into contact with cold surfaces. Warm air can hold water vapour and when it hits a cold surface the water will condense causing dampness and often mould.

Penetrating dampness occurs when there is a defect in the building which allows rainwater to penetrate the interior of a building.

Rising dampness usually occurs when no damp proof course has been installed or the damp proof course has become defective and allows water to rise into a ground floor property.