Consumer advice and education

Advice for consumers

Visit Advice Direct Scotland for free, confidential and impartial advice on consumer issues.

You can call Advice Direct Scotland on 0808 164 6000.

You can get advice on

  • goods that are faulty, not fit for their purpose, or described incorrectly,
  • services that have not been carried out with reasonable care and within a reasonable time or for an acceptable price,
  • what to do if you think you have been scammed.

If after speaking to  Advice Direct Scotland you require further assistance, you can contact your local Citizens Advice Bureau.

Consumer education

Email us to arrange a talk or workshop if the members of your community group are interested in finding out more about

Trading Standards

Address: Waverley Court G1
4 East Market Street

Telephone: Tel: 0131 608 1100

Fax: Fax: 0131 661 2549