Request a collection of household bulky waste items

If you have large items at home that you no longer need and are still in good condition, you can have them collected by an organisation listed on the Re-use Line

0800 0665 820. 

Donate your items

Items will be collected by a local organisation and re-used.

Arrange an uplift of household items

You can ask us to collect up to 10 large household items, such as

  • mattresses
  • furniture
  • TVs
  • washing machines
  • fridge freezers
  • carpets

that are broken or damaged and can't be reused. We sort all items for recycling where possible.

We charge £5 per item. If you complete our online form, we will contact you to confirm a collection day.

Your items should be on the kerbside for collection by 7am on your booked day, and prepared according to the rules below.

Step 1 - register with mygovscot myaccount

If you haven't already, you'll need to register with mygovscot myaccount. Need help with myaccount

Please note: If your myaccount does not have an email address you will need to add this before attempting to arrange a collection. To do this, log into your account and add your email under "My details".

Step 2

Arrange an uplift of household items

Step 3 – help

For issues check our help page or email customer care.

We will send you an email to confirm we have received your request. If you do not receive this, please check your spam / junk folder. We aim to confirm your collection date within two working days.

When arranging a collection

  • items must be under 7ft long and all glass must be secured
  • bags of rubbish must not include household waste
  • items such as carpets and underlay must be rolled, tied and able for two people to lift
  • wood must be bundled, tied and able for two people to lift with no loose bits which can fall out and all nails and screws must be removed
  • appliances for example washing machines must be unplumbed and drained
  • all nails and screws must be removed
  • anything with glass must be crossed with tape and secured 
  • baths must be presented upside down.

Items we can't accept

We can't accept

  • pianos
  • storage heaters
  • household wheelie bins
  • car tyres
  • safes
  • barbed wire
  • spot welders
  • gas cylinders
  • garden poles with cement still attached
  • oxygen cylinders
  • cast iron baths
  • asbestos or hazardous materials
  • electric or manual wheelchairs
  • fire extinguishers
  • household waste
  • food or sanitary products
  • car batteries
  • clinical waste or liquid waste, such as oil and paint.

Garden waste

We charge £35 for 28 or fewer bags of garden waste, for example

  • branches that have been bundled and secured
  • clippings
  • cuttings.

Phone to arrange on

0131 608 1100.

We will discuss the charge with you if you need more than 28 bags picked up.

Building materials

It's £35 for 15 or fewer bags or items of building materials, for example

  • rubble
  • tiles
  • plasterboard
  • paving slabs.

Phone to arrange on

0131 608 1100.

We will discuss the charge with you if you need more than 15 bags picked up.

Cancellations and changes to booked uplifts

You can only cancel or change booked uplifts up to 11.30am the day before your uplift is due. We only accept changes and cancellations by phone on

0131 608 1100.

Other ways to dispose of your waste

Recycle a range of things for free at our household waste recycling centres.

Find out more about what to do if you are having a clear out