Edinburgh joins forces to provide new welcome centre this winter

A new welcome centre has opened its doors for the winter season, providing warm food and sleeping facilities, immediate housing advice and wellbeing support to anyone facing rough sleeping.

  • Edinburgh co-ordinates support for rough sleepers this winter at new Rapid Re-accommodation Welcome Centre
  • Meals and a safe place to stay with social distancing in place
  • Multiple partner agencies working together to provide health, housing and advocacy support

Responding to the ongoing public health emergency with accommodation where social distancing and self-isolation can be practiced safely, the Welcome Centre shelter will provide up to 65 self-contained rooms every night until 3 May 2021. It is being provided thanks to dedicated funding and support from the City of Edinburgh Council and the Scottish Government, plus anticipated charitable donations to Bethany Christian Trust including financial support from Social Bite.

A team of Council, public health, private and third sector workers will build on work which has taken place this year to tackle rough sleeping and move households from shared temporary accommodation like B&Bs into self-contained places to live. Edinburgh's street-based outreach services, provided by StreetWork, will also help to identify individuals at risk during the colder months.

Housing, Homelessness and Fair Work Convener Councillor Kate Campbell said:

Throughout this pandemic our priority has been making sure no one has to sleep rough and that we have good quality accommodation available for anyone who needs it. This means working together as a city and it’s welcome that the Council, the Scottish Government and third sector partners are doing just that. It’s emblematic of how we’ve been working since March, and shows how much we can achieve when we work together.

The Welcome Centre is a place where urgent help can be provided immediately, but beyond that critical point, partners will be on hand to provide coordinated health and housing support and help people take steps to resolve their homelessness over the longer term. We know from the work we’ve done already that building trust immediately and taking services to people who need them, rather than asking them to come to us to ask for help, has a positive, lasting impact. It’s incredibly important in building relationships that are helping people to move on from rough sleeping.

All steps are being taken to protect against Covid-19 and I want to pass my thanks to Bethany, the incredible efforts of our housing officers and our partners for working together on this. Just last month we put a five-year plan in place to further strengthen our support and we remain committed to doing all that we can to prevent and tackle homelessness. The lessons learned during the pandemic will be embedded long term so that we are taking every possible action to end rough sleeping in our city.

Vice Housing, Homelessness and Fair Work Convener Councillor Mandy Watt said:

We remain in a public health emergency so we need to take unprecedented steps to keep everyone as safe as we possibly can. We’re aiming to strengthen our support across all of our homelessness services and know this centre will be an important refuge for people who might otherwise sleep rough.

A person facing a night on the streets during winter is already in a very vulnerable situation, but this is heightened by the pandemic. By opening this new welcome centre in an easily accessible venue where social distancing and self-isolation can more easily be practiced, we're aiming to drastically reduce the risk of ill health to people in this position - and prevent the virus spreading throughout communities - at a time when the NHS will be under immense pressure.

Edinburgh’s Bethany-run shelter ran from Church Halls last winter and the Old Waverley Hotel on Princes Street at the height of lockdown, benefitting 1,112 people. This year the centre will run from the Haymarket Hub Hotel located opposite Haymarket train station.

Alasdair Bennett, Chief Executive of Bethany Christian Trust, said:

We have a vision of ending homelessness in Scotland and over the years we have supported and prevented thousands of people from sleeping rough in Edinburgh with multi-agency support, health interventions, accommodation options and practical support, whilst also providing overnight shelter.

The new Rapid Re-accommodation Welcome Centre will continue to rapidly re-accommodate people safely from the streets with multi-disciplinary interventions on-site, and we will still provide bed spaces for anyone that cannot access any alternative that night and for whom the Welcome Centre is a last resort.

Scotland's Housing Minister Kevin Stewart said:

I am clear that no one should be sleeping rough. Having the right support in place to ensure this isn’t the case is even more important during the harsher winter months and during the current pandemic.

I am pleased we have been able to help fund this Rapid Rehousing Welcome Centre which provides accommodation and a support service, offering an important emergency safety net for anyone who finds themselves homeless.

The pandemic has not changed our unwavering commitment to end homelessness, having allocated £32.5 million to support prioritising settled housing for all, and initiatives likes this are essential to protecting lives.

Josh Littlejohn, Co-Founder of Social Bite, said:

Throughout the pandemic we’ve been committed to providing help and support to those who need it most and as we move into the winter months, it’s vital that this support continues, giving those who need it a warm, safe place to sleep at night.

The Haymarket Hub allows ample space for social distancing measures to be followed and will be a huge support to the most vulnerable in our society as we all continue to navigate through these unsure and challenging times.

We’re proud to have worked together with partner organisations to support this potentially life-saving project and help further tackle homelessness in the city.

Anyone who believes they are aware of someone rough sleeping who could benefit from support is encouraged to contact Bethany on 07919 557 673 careshelter@bethanychristiantrust.com or Streetwork on 0808 178 2323 streetteam@streetwork.org.uk

The Council’s Homelessness and Housing Support team is also available to help anyone in crisis on 0131 529 7125 (8.30am to 5.00pm Monday to Thursday and 8.30am to 3.40pm on Fridays).

Published: October 6th 2020