Collecting your information from third parties

We collect personal data to deliver services like Council Tax, education, housing and social care.

We usually gather this information directly from you. Sometimes we receive information about you from other sources or third parties.

Information from public authorities

We may receive information from other public authorities, such as

  • HM Revenue and Customs (HMRC)
  • the Department for Work and Pensions
  • police
  • courts
  • other local authorities.

We use this information mainly for safeguarding, fraud prevention or legal compliance.

Information from the public

We may also receive information from the public. This is often about a dispute, or when someone reports a problem or fault.

When we'll tell you

We will always try to tell you when we receive information about you. We will not tell you if it is impractical, or if it involves enforcement action.