Home energy

Energy efficiency and heating advice 

Making simple changes will help to

  • keep your home warm this winter
  • improve your health  
  • save you money.

You can get advice about heating, energy tariffs and discounts and saving energy in your home by phoning Home Energy Scotland for free on

0808 808 2282 or filling in the Home Energy Scotland online contact form.

Energy Advice Service

If you’re a Council tenant and struggling with the cost of keeping your home warm, or are worried about your heating and electricity costs, our Energy Advice service can help.

The Energy Advice Service for Council tenants is provided by Changeworks, a Scottish environmental charity which has been giving expert advice and support to people across Scotland for over 30 years. Their advice is free, confidential and impartial and helps our tenants reduce energy bills and have warmer homes.

Changeworks advisors can help you

  • check if you’re eligible and apply for the £140 Warm Home Discount
  • understand and check your gas / electricity bills
  • choose a gas / electricity supplier, tariff and payment option
  • negotiate with energy suppliers on your behalf to resolve gas and electricity billing problems, including incorrect bills
  • agree repayment options if you owe money to your supplier
  • read your meters
  • get the most out of your heating and hot water system
  • deal with condensation in your home.

Energy saving tips

Top ten tips to help you avoid wasting energy in your home

Storage heaters

Get the most effective use from your electric storage heaters

Panel heaters

Get the most effective use from your panel heaters

Condensation

Dimplex storage heater video

How to use old style storage heaters

Quantum storage heater videos

Get help with your gas and electricity concerns

Where to get help with your gas and electricity concerns, especially during lockdown.

If you have any queries about benefit income or have concerns about debts you may have, the Council’s Advice Shop may be able to help.

Call 0131 200 2360 or email advice.shop@edinburgh.gov.uk or visit the Advice Shop webpage for information.

Energy Advice Service

Telephone: 0800 870 8800