Recording prejudice-based incidents

Employee actions

1. Report all incidents to your line manager in the first instance. They're responsible for recording the incident on the myHS portal and for investigating the situation using established policies and procedures.
2. If you don’t feel you can report the incident to your line manager (if your complaint relates to them for example), you can report it to another senior manager or contact askHR on 0131 469 5555.
3. The askHR team will refer this to the appropriate manager within your service area to deal with and provide you with a ticket ID as a reference.

Witness actions

1. If you want to report an incident as a witness, you should report it in the same way as an employee does.
2. If you’re unsure who to report it to, contact askHR on 0131 469 5555, who will record the incident and refer it to the appropriate line manager to deal with.

Manager actions

Managers are responsible for recording the incident on the Health & Safety Management Information System and for investigating the situation using established policies and procedures.

1. To report a prejudice-based incident, log into the myHS portal and submit the appropriate form.
2. Complete all the required fields with details of the incident.
3. Once an appropriate resolution has been reached, log back into the myHS portal and update with the outcome.

This guidance does not describe how incidents of these types should be investigated and resolved once they’ve been reported, as this should continue to be carried out in line with the appropriate policy. It's therefore supplementary to existing disciplinary and grievance policies and procedures.