Further advice
Several of the services provided by the Council offer help to manage your home and common areas and provide assistance on issues that may arise.
9.1 Planning
If you are considering making changes to your home, you may require planning permission or listed building consent. Advice about planning permissions and how to apply is available on the Council website, along with detailed information available on planning guidelines.
For further help and advice, the Planning Helpdesk can be contacted at planning@edinburgh.gov.uk or on 0131 200 2000.
9.2 Noise
The Council has powers to act on anti-social noise through its neighbourhood offices. You can report anti-social noise to Police Scotland’s non-emergency line on 101 or 999 for emergency calls.
9.3 Stair cleaning
The externally delivered Stair Cleaning service supports tenants and residents to keep their common stair areas clean as well as when issues are raised that could result in health and safety concerns. You can email the Stair Cleaning service stair.cleaning2@edinburgh.gov.uk. Owners in mixed tenure stairs can contact Stair Cleaning service to find out more about the service and sign up.
9.4 Stair lighting
The Council delivers emergency maintenance and repair to stair lighting in blocks where the Council owns properties.
9.5 The Edinburgh Trusted Trader Scheme
The Edinburgh Trusted Trader Scheme helps residents locate reliable and trustworthy traders that have been vetted by the Council’s Trading Standards team.
9.6 Waste and recycling
Information and advice about waste and recycling is available on the Council’s website. This includes information about bin collection days, uplift of bulky items, and how to report missed or overflowing bins.