Pay by direct debit
Most people pay their Council bills by direct debit – you can pay your rent this way. Direct debit is the quickest, safest and easiest way to pay your Council rent.
It’s easier for you - you don’t have to go to your bank to change standing orders, write cheques, fill in paperwork or pay for postage, nor queue to pay in our offices. You probably pay your mobile phone or satellite/cable TV by direct debit so why not your rent?
You can arrange to pay your rent weekly, fortnightly or monthly on a date that suits you.
We arrange payments with your bank or building society. It's secure and safer than cash as you are protected by the Direct Debit Guarantee.
Paying by direct debit is easier, means you don't miss a payment and we collect rent which we spend on your home and housing services.
How do I set up a direct debit?
Speak to your housing officer to set up your direct debit today.
Other ways to pay
Use your rent payment card in local shops.
You can use your rent payment card at PayPoints. You will find hundreds of these in local shops and newsagents across the Edinburgh area.
You can save time travelling to one of our offices. Use your postcode on the PayPoint website to search for your nearest PayPoint outlet.
If you lose your rent payment card, email rent first for a replacement.
For anyone unable to get out to pay rent or can’t pay by direct debit, online or at a PayPoint
Our automated telephone line is also available 24/7 0800 7831719. You will need your rent payment card and bank debit card details
Contact your housing locality office where one of our team will help you.
Worried about paying your rent?
If you are worried about your rent payments, or think you might miss a payment contact your locality office or see rent arrears advice. You risk losing your home if you don't ask for help if you are behind with your council rent.