Edinburgh Guarantee Jobs Board

Employer: 

Here at NSL, part of Marston Holdings Ltd., we are not just the “parking people”; we are so much more than that. Our team of highly trained frontline colleagues and back-office support team members provide outsourced business services to the public and private sectors. These include comprehensive parking and street management solutions that contribute to creating a great place to work and live. You will probably know us best as the friendly faces you see around your local neighbourhoods and high streets keeping your streets safe and accessible.

Environment: 

Within this role you will be patrolling public streets and car parks, advising the public of where they can park safely and securely, issuing tickets to incorrectly parked vehicles, reporting suspected abandoned vehicles, and dealing with enquiries from the members of the public. We have full time and part time vacancies available, so flexibility is key. As part of Social Bite’s Jobs First programme, applicants should have a background of homelessness or at risk of homelessness. 

Benefits of working for us include:

• Full-time (40 hours) or part-time (minimum 20 hours) available
• Flexible shift patterns
• Enhanced rate of pay on Sundays and Bank Holidays
• Overtime available paid at time and a quarter
• First class training and development opportunities
• 28 days’ holiday including bank holidays
• Staff benefits designed to suit your lifestyle - from discounts on retail shopping, travel and socialising to health and wellbeing
• Enhanced Maternity and Paternity package (subject to eligibility criteria)
• Pension Scheme
• Access to Capital Credit Union financial products
• Full uniform provided.

What might a day in this role look like?

• Your day will be spent, mostly outside, in all weathers, so please consider this before you apply
• You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations
• Patrol and enforce contraventions throughout Edinburgh
• High visibility presence to help counter any parking contraventions and issue appropriate Penalty Notices where required. 

What will I learn?

You will receive industry related training.

What qualifications/skills are required?

You must enjoy dealing with people, be friendly, polite, and willing to offer support, advice and assistance to colleagues and customers. PC skills would also be an advantage, as you will be using a hand-held device daily. If you enjoy being outdoors and have great communication skills, we would love to hear from you.

• good level of English
• self-motivated 
• customer focussed
• excellent timekeeping
• ability to work well both as part of a team and on own initiative.

Email CV and cover letter