Accessibility statement for

This accessibility statement applies to

This website is run by the City of Edinburgh Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels, line height, letter spacing and fonts
  • zoom in up to 200% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to the website using a screen reader.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

CCWEL is partially accessible. Some of the PDF documents are not fully accessible:

  • they cannot be easily accessed with screen readers and some text is not read in the correct order
  • they do not provide structure information for assistive technology.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille email

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

The City of Edinburgh Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard due to the non compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

The following PDFs are not accessible:

  • monitoring plan
  • baseline monitoring report

These documents fail success criteria

  • 1.1.1 non text content, as they don't provide text alternatives
  • 1.3.1 info and relationships, as they don't provide information about their structure for assistive technologies.

Baseline monitoring also fails on criterion 1.3.3 sensory characteristics, as it relies on perception of colour.

Content that’s not within the scope of the accessibility regulations

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. The following PDF documents were published before this date:

  • traffic modelling report
  • feasibility study - although this document is mostly accessible.

Preparation of this accessibility statement

This statement was prepared on 15 June 2021. It was last reviewed on 15 June 2021.

This website was last tested on 15 June 2021. The test was carried out by the City of Edinburgh Council’s web team. Our web team are experienced in

  • web technologies
  • validation tools for web technologies
  • WCAG 2.1 and techniques
  • web accessibility
  • assistive technologies.

We tested every page on the site at this time. We tested the site manually and used NVDA screen reader, with some automated assistance from the WAVE Evaluation Tool.