Edinburgh Guarantee Jobs Board

Employer:     

Edinburgh Bus Tours, part of the Lothian family, is one of Scotland’s most popular paid-for visitor attractions, offering a five-star experience with three fantastic tours to choose from. For more than 35 years, we have given both locals and visitors the opportunity to experience the very best of Scotland’s capital from a unique perspective. Our hop-on, hop-off tours allow customers to explore Edinburgh at their own pace while discovering the city’s rich history, stunning architecture and hidden stories. Firmly established as one of Edinburgh’s leading visitor experiences, Edinburgh Bus Tours delivers exceptional service from start to finish. Our fleet of open-top buses provides panoramic views of the city, offering thousands of visitors each year the perfect introduction to Edinburgh’s culture, heritage and iconic landmarks.

Environment: 

Can you imagine yourself opening the eyes of visitors to Edinburgh to all the city has to offer from the top of an open-top double decker bus? If you think you can bring the city to life in an engaging and entertaining way, then Edinburgh Bus Tours would like to hear from you. Enjoy a full range of employee benefits including free travel, full uniform provided and access to a range of discounts for hundreds of retailers. Shifts are allocated on a rolling rota system and weekend working is essential.

What might a day in this role look like?

Our Tour Guides are responsible for providing an enjoyable and informative tour of Edinburgh, in English, on an open top bus. You must have the ability to combine knowledge of the cultural heritage of the city with information about current events and not to be missed experiences as well as exhibiting a passion for showing off Scotland’s capital to the world. 

What will I learn?

Each tour is unique and unscripted. To help with this, useful information and training will be provided. 

What qualifications/skills are required?

• No experience required, but good cultural knowledge of Edinburgh and its history is desirable
• Customer focused - understand, anticipate and deliver on the customers’ needs and expectations on and off the bus
• Good people skills and be able to think on their feet
• Excellent English verbal communication skills are required (our tours are delivered in English only)
• Good presentation skills are required. Guides must be able to engage with their audience and give a lively and entertaining as well as informative tour.

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