Garden waste

Registration for the garden waste service is currently closed. There will be another opportunity to sign up in February 2019.

To get a reminder when registration opens, register your interest below.

Register an interest in garden waste collections

Return your brown bin

If you no longer want your brown bin we will arrange to uplift it for you.

Return your unwanted brown bins

Garden waste subscription service

  • Earlier this year an annual £25 fee was introduced to collect brown garden waste bins. The service now runs fortnightly throughout the year, instead of once every three weeks.
  • Registration for the garden waste service is currently closed and will re-open in February.  Please sign up for an email reminder and we'll let you know when you can sign up again.
  • If you sign up during the February window it will take 6 to 8 weeks for us to add you to our collection routes and send you a garden waste permit before we can begin emptying your brown bin.

Why we're charging for garden waste collections

Our costs are increasing and more people are using our services, whilst our income is reducing. The £25 per year charge was agreed by the Council at a meeting in February and it is estimated it will save £1.3 million each year and allow us to provide a more frequent service.

As garden waste collection is not a statutory service, and with reducing budgets and increasing costs, we can no longer afford to provide the service for free.

Over 40% of councils in the UK charge for a garden waste collection and some have stopped the service altogether.

The £25 charge is lower than many other councils and works out at less than 50p per week.

Does everyone need to pay?

  • You do not need to sign up for this service. However, if you choose not to sign up you will not receive garden waste collections.
  • If you receive Council Tax Reduction (formerly called Council Tax Benefit) the service will continue to be free, however you will still need to register to receive the service during the next window. Other exemptions such as single occupancy discount do not qualify for free garden waste collections.
  • If you are a Garden Aid customer you will still need to pay for the service, unless you are exempt for the above reason (but you will still need to register).
  • Residents who have their garden waste collected by Tiphereth will also need to register and pay to continue receiving the service.

How will the service work?

We will empty your brown bin once every two weeks all year round.

You will need to renew your permit every year before it expires to continue receiving the service. Permits are valid until October 2019.

Once you have signed up and we have received your payment we will send you a new collection calendar and a permit sticker to put on your bin.

We will only empty brown bins with valid permit stickers.

There is no limit to how many garden waste bins you can have but there will be an annual charge of £25 per bin.

If your garden waste bin is damaged or missing you will need to order a new bin. We will only deliver new garden waste bins to properties with a bin that is missing or damaged and therefore unserviceable.

If you want to share a bin with your neighbours you will need to agree on one resident acting as the lead for booking and paying for the service.

If you move house you can transfer your permit to your new address. You will need to give us six weeks notice to update our system and take your brown bin and permit sticker with you to your new address.

Read the garden waste terms and conditions.

What should I do with my garden waste if I don't sign up?

We would encourage you to continue to recycle as much as possible by using a compost bin and our recycling centres.

You can also book a special uplift of your garden waste for £35 for up to 28 bags of waste.

If you don't want to keep your brown bin you can fill out a form on our website and we will arrange to collect your bin. This form will be available from 23 October .

How do I recycle garden waste?

Download garden waste policy (PDF, 75 KB)
Download terms and conditions (PDF, 213.5KB) 

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