Report a Royal Mail post box no longer in use

Pouch box and royal mail pillar box

You can report a Royal Mail post box or grey holding box that is no longer in use and adding to street clutter by emailing your details to monitor@royalmailpfs.com.

You will be sent a form to complete that will ask for the following information

  • your name and contact details
  • existing post box number 
  • what is the request is for (for example, removal of street furniture such as an unused post box)
  • location of post box and if it is in private or public land (if known) 
  • general summary of the request and reasons why

For guidance on consent for electrontic communications equipment such as masts, poles, and equipment cabins download our communications infrastructure guidance note (PDF). This download is not accessible, if you need help email planning@edinburgh.gov.uk.