School transport issues

You can use your school bus pass for two journeys per school day between the home and school.

The first journey must be before 9am. The second must be between the end of the school day and

  • 8pm for Lothian Buses passes
  • 5pm for First Bus passes

Download a replacement bus pass form below to get a new one if your pass is lost or damaged.

A replacement pass takes a maximum of three weeks and is sent to the school office.

Complaints

We aim to provide a quality service. If we have failed to do this then please send your complaint to

schooltransport@edinburgh.gov.uk

Safety

All contracted coaches we use are fitted with seat belts. All drivers and escorts have been enhanced level Disclosure Scotland checked.

All contractors have a two-way communication device on board each vehicle.

Lost property

If you are travelling on a contracted coach, please contact us.

If you are travelling on a bus pass with Lothian Buses or First Group, please contact the bus operator directly.

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