Edinburgh hearing loss support directory

Social work and health services

Logo for hearing loss awarenessSocial work

If you need help with day to day living, then you may need support from the specialist social work service for hard of hearing people.  You don’t need a referral from a health professional, you can contact Social Care Direct yourself.

Telephone: 0131 200 2324
Email: socialcaredirect@edinburgh.gov.uk

You can also contact Deaf Action directly

Telephone: 0131 556 3128
Text phone: 0131 557 0419
SMS: 07775 620757
Email: socialcare@deafaction.org 
Fax: 0131 557 8283

Lothian Deaf Mental Health Service

This service helps people deal with emotional and practical problems associated with deafness, and also deaf people who have complex social, emotional and/or practical problems unrelated to their deafness but who need specialist knowledge of sign language and deaf culture and community issues.  You can self-refer to this service.

Telephone: 0131 556 3128
Textphone: 0131 557 0419 
SMS: 07815 637 019 or 07815 637 024 
Fax: 0131 558 5294 
Email: ldcmhs@deafaction.org 

Lothian Deaf Counselling Service

Lothian Deaf Counselling service funded by NHS Lothian provides counselling for hard of hearing people, deafened people, deafblind people and Deaf BSL users.

You can self-refer or be referred to the service by your GP, Social Work, Audiology, Community Mental Health Team or other health professional. The service is delivered by Health in Mind. For further information see the Health In Mind website

NHS Lothian Edinburgh Audiology Clinic

You need a referral from your GP to get your hearing tested. Once you have a hearing aid, you can get in touch with Audiology yourself.

Level 1, Lauriston Building, Lauriston Place, Edinburgh, EH3 9EN. Open Monday to Thursday from 8.30am to 5pm and 8.30am to 4pm on Friday.

Telephone: 0131 536 1637 - open 10am to 1pm and 2 to 4pm Monday to Friday
Email: audiology@nhslothian.scot.nhs.uk 

Hearing aid retubing clinics: You don’t need an appointment, just drop in Monday to Friday between 1.30pm to 4pm.

Hearing Aid Repair clinics: You need an appointment for this service. Contact Audiology reception (details above) for an appointment.

A postal repair service is available for routine maintenance and repair of faulty hearing aids. 

Hearing Aid Batteries

If you are an NHS audiology patient, you can get free hearing aid batteries in these places (you will need your yellow book to get them):

  • all Edinburgh libraries
  • Deaf Action, 49 Albany St, Edinburgh EH1 3QY
  • Audiology department, Level 1, Lauriston Building, Lauriston Place, Edinburgh, EH3 9EN.

You can also get hearing aid batteries from some health centres, community centres, GP surgeries and council day services.  Contact them directly to check.

Recycling points

You can recycle hearing aid batteries by putting them on top of your blue recycling box in a plastic bag, or take them to your local supermarket or shop. Find your nearest recycling point.

Please watch these great videos by NHS Lothian on hearing aid maintenance
How to maintain your hearing aid videos 

Cochlear Implants

The Scottish Cochlear Implant Programme is based at University Hospital Crosshouse in Kilmarnock. If you’re looking for information on cochlear implants please contact the centre:

Telephone: 01563 827 323 
Text: 07824 598 277
Email: implant.cochlear@aapct.scot.nhs.uk 
or visit the Scottish Cochlear Implant Programme website

The cochlear implant service is hoping to re-launch their CI user support group on a regional basis - Focus (Friends of Cochlear implant Users Scotland) in Autumn 2019.

If you would like access to peer support in Scotland, please speak to a member of staff at your next appointment.

Other useful contacts include two peer support groups specifically for cochlear implant recipients in the UK

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