Edinburgh hearing loss support directory
Social work and health services
If you need help with day to day living, then you may need support from the specialist social work service for hard of hearing people. You don’t need a referral from a health professional, you can contact Social Care Direct yourself.
Telephone: 0131 200 2324
You can also contact Deaf Action directly
Telephone: 0131 556 3128
Text phone: 0131 557 0419
SMS: 07775 620757
Fax: 0131 557 8283
Lothian Deaf Mental Health Service
This service helps people deal with emotional and practical problems associated with deafness, and also deaf people who have complex social, emotional and/or practical problems unrelated to their deafness but who need specialist knowledge of sign language and deaf culture and community issues. You can self-refer to this service.
Telephone: 0131 556 3128
Textphone: 0131 557 0419
SMS: 07815 637 019 or 07815 637 024
Fax: 0131 558 5294
Lothian Deaf Counselling Service
Lothian Deaf Counselling service funded by NHS Lothian provides counselling for hard of hearing people, deafened people, deafblind people and Deaf BSL users.
You can self-refer or be referred to the service by your GP, Social Work, Audiology, Community Mental Health Team or other health professional. The service is delivered by Health in Mind. For further information see the Health In Mind website
NHS Lothian Edinburgh Audiology Clinic
You need a referral from your GP to get your hearing tested. Once you have a hearing aid, you can get in touch with Audiology yourself.
Level 1, Lauriston Building, Lauriston Place, Edinburgh, EH3 9EN. Open Monday to Thursday from 8.30am to 5pm and 8.30am to 4pm on Friday.
Telephone: 0131 536 1637 - open 10am to 1pm and 2 to 4pm Monday to Friday
Hearing aid retubing clinics: You don’t need an appointment, just drop in Monday to Friday between 1.30pm to 4pm.
Hearing Aid Repair clinics: You need an appointment for this service. Contact Audiology reception (details above) for an appointment.
A postal repair service is available for routine maintenance and repair of faulty hearing aids.
Hearing Aid Batteries
If you are an NHS audiology patient, you can get free hearing aid batteries in these places (you will need your yellow book to get them):
- all Edinburgh libraries
- Deaf Action, 49 Albany St, Edinburgh EH1 3QY
- Audiology department, Level 1, Lauriston Building, Lauriston Place, Edinburgh, EH3 9EN.
You can also get hearing aid batteries from some health centres, community centres, GP surgeries and council day services. Contact them directly to check.
Please watch these great videos by NHS Lothian on hearing aid maintenance
How to maintain your hearing aid videos
The Scottish Cochlear Implant Programme is based at University Hospital Crosshouse in Kilmarnock. If you’re looking for information on cochlear implants please contact the centre:
The cochlear implant service is hoping to re-launch their CI user support group on a regional basis - Focus (Friends of Cochlear implant Users Scotland) in Autumn 2019.
If you would like access to peer support in Scotland, please speak to a member of staff at your next appointment.
Other useful contacts include two peer support groups specifically for cochlear implant recipients in the UK