Request a collection of bulky waste items

Book a collection

You can book a collection using our request an uplift form below or you can call us. When booking, let us know if you are disabled or have a medical condition and may require help. Use this service for large household items like mattresses, furniture, TVs, washing machines, fridge freezers, and carpets that are broken or damaged and can't be reused.

If you complete the request an uplift form, we will call you back to find out what you need collected and to arrange a collection day. Only items you have told us about will be picked up.

Your items should be on the kerbside for collection by 7am on your booked day.

Cancellations and changes to booked uplifts

Booked uplifts can only be cancelled or changed up to 11.30am the day before your uplift is due to take place. We can only accept changes and cancellations by phone.


The charges vary but the minimum charge is £26. This is for a maximum of 6 items for bulky items including mattresses, furniture and electrical appliances. 

It is £30 for up to and including 28 bags of garden waste. This includes branches that have been bundled and secured, clippings and cuttings. We will discuss the charge with you if you require more than 28 bags picked up.

It is £30 for up to and including 15 bags or items of building materials. This includes rubble, tiles plasterboard and paving slabs. We will discuss the charge with you if you require more than 15 bags picked up.

Alternative ways to dispose of your waste

You can recycle a wide range of things for free at our Community Recycling Centres.

If you want to get rid of items that are in good condition such as beds, sofas, tables, chairs and bikes call the National re-use phone line on 0800 0665 820 or you can donate online. Items will be collected by a local organisation and reused. If your item is broken or damaged, please arrange an uplift from us.

Items we can't accept 

We will not uplift the following items

pianos, storage heaters, household wheelie bins, car tyres, safes, barbed wire, spot welders, gas cylinders, garden poles with cement still attached, oxygen cylinders, cast iron baths, asbestos/ hazardous, electric or manual wheel chairs, fire extinguishers, household waste, food or sanitary products, car batteries, clinical waste or liquid waste (oil and paint)

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