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Contact us

There are lots of ways to get in touch. We're available to call Monday to Sunday 8am to 7pm or you can contact us on email or Twitter Monday to Friday 9am to 5pm. If you need to speak to us outside of normal hours for an emergency, please contact us by telephone where all calls will be diverted to our out of hours phone. 

All calls are recorded and monitored for training purposes. 

All data is recorded in accordance with General Data Protection Regulations and will be collected through phone, email or live chat. All data is collected and recorded by our contact centre on behalf of the City of Edinburgh Council. 

Find out more information on our Complaints Procedure

0131 322 1122



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