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Accessibility

Accessibility statement for Trams to Newhaven

This website is run by the City of Edinburgh Council. We want as many people as possible to be able to use this website.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not accessible to screen reader software.
  • some videos do not have captions and rely on auto-captions, which are not accurate.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The City of Edinburgh Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non-accessible content

PDFs and other documents

Many of our PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

By September 2020, we plan to either fix these or replace them with accessible HTML pages.

Content that’s not within the scope of the accessibility regulations

Old PDFs and other documents

Our older PDFs and Word documents do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

How we tested this website

This website was last tested on 19 November 2019. We tested the website manually to ensure compliance with each criteria of the WCAG 2.1.

We tested all HTML web pages on the site at this date and a random selection of 10 documents.

Statement details

This statement was prepared on 20 November 2019. It was last updated on 20 November 2019.

How we tested this website

This website was last tested on 20 November 2019. We tested the website manually to ensure compliance with each criteria of the WCAG 2.1.

We tested all HTML web pages on the site at this date and a random selection of 10 documents.

Statement details

This statement was prepared on 20 November 2019. It was last updated on 20 November 2019.