Help to apply

How to submit your application

Take a look at our current jobs and once you've found one you're interested in, click on the 'Apply now' button on the bottom of the advert to apply online.

  1. Once you click on Apply now, a new window will open for you to start your application.
  2. Enter your email address and a 6-digit verification code will be sent to you from edinburghcounciljobs@edinburgh.gov.uk (this is a no reply mailbox).
    • The codes are valid for 10 minutes. If you don't get one, check your junk/spam folder, there's also an option to send a new code.
    • Enter the 6-digit code, and click on Verify. If you have problems and need support, please call our Recruitment team on 0131 469 5555, Option 1. (See opening times on our Help and resources – Jobs at the City of Edinburgh Council page.)
  3. If this is your first application with us, take some time to review the information required to make sure you have it all before you start. If you've applied with us before your information will be pre-populated, so please check it carefully to see if anything has changed.  
  4. Follow the guidance about using AI responsibly to help you complete your application.
  5. You will receive a PDF copy of your completed copy to your email address.

Online application hints and tips

How to save and finish your application later

  • A timeout pop-up will appear after 27 minutes of inactivity during your application session, per each access code. 
  • If you don’t take any action, the session will automatically close after 30 minutes of inactivity.
  • If you're actively using the application page, the session is automatically extended. We recommend you complete your application within four hours, as this is the maximum duration per access code.
  • Remember, once you click 'Submit' you can't make changes to your application and if your application is unsuccessful you can't re-apply.

How to view a saved application

  1. Go to Manage Your Profile page and enter the email address you used to create your profile. Once your identity is confirmed, you will be able to manage your profile.
  2. Confirm your identity using the 6-digit code sent to your email address.
  3. Once verified, in the 'My applications' section you can access any incomplete applications and view the status of submitted ones.

How to update your personal details / email address / unsubscribe from job alerts (marketing communications)

  1. Go to Manage Your Profile page and enter the email address you used to create your profile. Once your identity is confirmed, you will be able to manage your profile.
  2. Confirm your identity using the 6-digit code that was sent to your email address.
  3. Once verified, click 'Info and alerts'.
  4. Click 'Edit personal information'.
  5. Click 'Update' to save all changes.
  6. To edit your email address click on the edit link (pencil symbol) within the email field and type your new email address.
  7. Click 'Save and verify'. A six-digit verification code will be sent to the new email address.
  8. Enter the six-digit code on screen to verify the new email address.

How to check the status of your application

  1. Go to Manage Your Profile page and enter the email address you used to create your profile. Once your identity is confirmed, you will be able to manage your profile.
  2. Confirm your identity using the 6-digit code that was sent to your email address.
  3. Once verified, view the status of your applications under 'My applications'. 

How to withdraw your application

If you withdraw your application, you can re-apply as long as the job is still open.

  1. Go to Manage Your Profile page and enter the email address you used to create your profile. Once your identity is confirmed, you will be able to manage your profile.
  2. Confirm your identity using the 6-digit code that was sent to your email address.
  3. Once verified, click on the application status.
  4. Select 'Withdraw Application'.

How to delete your profile

  1. Go to Manage Your Profile page and enter the email address you used to create your profile. Once your identity is confirmed, you will be able to manage your profile.
  2. Confirm your identity using the 6-digit code that was sent to your email address.
  3. Once verified,click on 'Info and alerts', scroll down and click on 'Delete My Profile'.