Help to apply

How to submit your application

Take a look at our current jobs and once you've found one you're interested in, click on the 'Apply now' button on the bottom of the advert to apply online.

  1. Once you click on Apply now, a new window will open for you to start your application.
  2. Enter your email address and a 6-digit verification code will be sent to you from edinburghcounciljobs@edinburgh.gov.uk (this is a no reply mailbox).
    • The codes are valid for 10 minutes. If you don't get one, check your junk/spam folder, there's also an option to send a new code.
    • Enter the 6-digit code, and click on Verify. If you have problems and need support, please call our Recruitment team on 0131 469 5555, Option 1. (See opening times on our Help and resources – Jobs at the City of Edinburgh Council page.)
  3. If this is your first application with us, take some time to review the information required to make sure you have it all before you start. If you've applied with us before your information will be pre-populated, so please check it carefully to see if anything has changed.  
  4. You will receive a PDF copy of your completed copy to your email address.

Online application hints and tips

Using AI to complete your application 

Candidates may use AI tools like ChatGPT or Copilot to help plan and prepare their applications, but we want to recruit the real you, so your answers must be your own.

  • Tell us about the real you: Your application should reflect your true skills, experience, and motivations.
  • Use AI wisely: It’s fine to use AI to identify whether your application meets the essential criteria for the role or to check your spelling and grammar, but don’t let it write your answers. Remember, if you're successful in getting an interview you need to back up your answers to our questions.

Save and finish your application later

  • A timeout pop-up will appear after 27 minutes of inactivity during your application session, per each access code. 
  • If you don’t take any action, the session will automatically close after 30 minutes of inactivity.
  • If you're actively using the application page, the session is automatically extended. We recommend you complete your application within four hours, as this is the maximum duration per access code.

How to view a saved application

  1. Click on 'My profile' this will take you to your candidate profile.
  2. In the 'My applications' section you can access any incomplete applications and view the status of submitted ones.

You can't update your application after you've applied

Once you click 'Submit' you can't make changes to your application and if your application is unsuccessful you can't re-apply.

How to update your personal details

  1. Click 'My Profile'. 
  2. Click 'Edit Personal Information'
  3. Click 'Update' to save all changes.
  4. To edit your email address click on the edit link (pencil symbol) within the email field and type your new email address.
  5. Click 'Save and verify'. A six-digit verification code will be sent to the new email address.
  6. Enter the six-digit code on screen to verify the new email address.

How to check the status of your application

  1. Click on 'My Profile'.
  2. Type in your email address.
  3. Confirm your identity using the 6-digit code that was sent to your email address.
  4. Scroll down to 'Active Job Applications' where you can view the status of your application. 

How to withdraw your application

  1. Click on 'My Profile'.
  2. Then click on the application status.
  3. Select 'Withdraw Application'.

If you withdraw your application, you can re-apply as long as the job is still open.

How to delete your profile

  1. Click on 'My Profile', scroll to the bottom of the page.
  2. Click 'Delete My Profile'.