Road defect claims

If you’ve suffered injury, loss or damage due to a road defect and you feel that the City of Edinburgh Council is responsible, you can email us

clarence@edinburgh.gov.uk.

Please include

  • your address, including your postcode
  • a contact telephone number
  • email address
  • time and date of incident

Please report the road defect first and include the full reference number provided along with the information listed above.

Do not use existing reports as they have been submitted by someone else and may be in relation to a different issue.