Death registrations are being carried out remotely. You will not be required to visit a registration office.
Please read the following guidelines.
- If you have had a bereavement or still birth the certifying doctor will email the Medical Certificate Cause of Death or Still Birth certificate along with your contact details to the registration service. You may also have been be asked if you would also like to receive a copy.
- We will contact you by email in the first instance, as soon as we have received the Medical Certificate Cause of Death or Still Birth Certificate from the medical team.
- We will explain the process for registration to you at this point. You will be advised on what documentation you will require to have to hand.
Please do not make an appointment until you have been contacted by a member of our team
- You will be given the opportunity to pre pay for any certificate(s) you may require – The entire registration process will be completed over the phone.
Please note: You are not required to visit the registration office - the appointment you make is for a suitable time and date to receive a telephone call from our team.
During the telephone appointment you will be offered a unique reference number and contact link to the Tell Us Once service. This service notifies government departments, including Department for Work and Pensions as well as Council services. Our team will assist you with the process at the time of the telephone registration appointment.
Get the latest Scottish Government guidance on who is allowed to attend funerals at Mortonhall Crematorium an at any of our cemeteries including graveside services.
From 8 August, wearing a face covering at an indoor funeral service will no longer be advised, it will be compulsory. Everyone attending an indoor funeral service will be required by law to wear a face covering. This includes funeral services in crematoriums, funeral directors’ premises and places of worship. The cap on numbers of attendees at indoor and outdoor funeral services remains at no more than 20 people, and less than 20 people if the 2 metre physical distancing rules are not able to be adhered to.
There are some exceptions to wearing a face covering at a funeral service. If you are the person leading the funeral service, or if you are providing the eulogy, you can remove your face covering, but you must instead remain at least 2 metres away from others or have a protective screen between you and others.
If it is not possible for the person leading the funeral service or providing the eulogy to remain at least 2 metres away from others or to use a protective screen, they must wear a face covering.
Physical distancing, hand hygiene and respiratory hygiene are the most important and effective measures we can all take to prevent the spread of coronavirus. The wearing of face coverings must not be used as an alternative or substitute to any of these other critical precautions.
However, there is evidence that face coverings can add additional protection, especially in crowded and less well ventilated spaces, and where 2 metre physical distancing is not possible. In indoor places, where physical distancing is difficult and where there is a risk of close contact with multiple people who are not members of your household, you are expected to wear a face covering.
We recognise that for some wearing a face covering while grieving may be uncomfortable. It is ok for someone to remove their face covering temporarily to blow their nose or wipe their eyes. In these circumstances, it is important to maintain 2 metres distance from others.
Find out more information if you require any assistance to fund a funeral.